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UNICEF: On the ground in Syria

Razan Rashidi, communication officer with UNICEF in Damascus describes how ordinary people are the essential partners of international organisations responding to the crisis.

Children, women and families receive help at a Damascus school converted into a refugee centre. ©UNICEF/Syria/2012/RRashidi

DAMASCUS, 24 July, 2012 — These have been really difficult times for everyone in Damascus. Thousands of people have had to leave their homes to seek refuge in safer areas, often in schools and mosques.

By the weekend, at least 15 schools in Damascus and 18 more in outlying areas were full of displaced families.

Volunteers from local communities  and the Syrian Arab Red Crescent (SARC) are working day and night to provide assistance to this population in need. They've been doing an amazing job.

Ordinary people quickly formed rescue and relief teams in the hosting neighbourhoods. UNICEF and other international organizations are in turn working to support SARC and these local partners.

Young people are particularly involved. Some of them have braved the violence to go out looking for anyone needing a place to stay and taking them to the schools and mosques housing displaced people.

At one of these places I met Oum Mustafa. She told me that after her family fled their home on Wednesday and spent the night in a public park.

"The next day, some young people escorted us to a school," Oum told me. "I am so fortunate that my three girls and little baby boy are with me, and my sister in law's family as well."

Another woman sheltering in the school looked at her nine-year-old daughter sleeping on a thin mattress on the floor. "I am glad she's asleep," she said. "We haven't slept for the past three nights because the sound of shelling and helicopters was so loud, it was as if they were in our house."

Some families have taken displaced people into their own homes. A woman I met named Manal, who has two children of her own, has been hosting her extended family from Homs for the past three months. Earlier this week, they all had to relocate and took refuge in a school.

Such generosity is becoming harder to sustain. Many shops are closed, so it is difficult for local residents to buy enough food and other basics to meet their own needs, let alone those of their guests.

Conditions in the schools are not easy. In one school in Masaken Barzeh, seven toilets have to be shared by 600 people.  UNICEF has supplied the school with cleaning kits that contain detergents, shampoos, sanitary napkins, soap, towels and other personal hygiene items.

Sometimes the children themselves are stepping into the gap.  Maya, 14, has been relocated twice along with seven other family members. Now living at the school in Masaken Barzeh, she calls herself a "hygiene expert".  

Volunteers were so impressed with her knowledge that it was agreed that Naya would be the school's leader for hygiene awareness. Naya promised to spend her free time going around telling other children how important it is to flush the toilet and clean the bathroom after they use it. "Younger kids listen to me, but I'm not sure about the grown-ups," Naya told me, laughing.

Another problem is keeping the children occupied. It is too hot to run around in the yard, and there is nothing to play with. UNICEF is providing the schools with recreational kits and sports kits through its local partners and SARC.   

Razan Rashidi is a communication officer with UNICEF in Damascus.

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